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  1. Home

  2. How Do I...

    1. Contact Us
    2. Apply For
      1. Employment Opportunities
      2. Pet Adoption
    3. Find
      1. Holiday Trash & Garbage Schedule
      2. Real Estate
      3. Find a Parking Spot
    4. Sign Up For
      1. Alerts
      2. Library Card
    5. Submit
      1. Crime Report
      2. Online Payments
    6. Report a Problem
    7. Salem Economic Development
      1. About Us
      2. Meet the Team
      3. Business Advantages
      4. Workforce
      5. Lifestyle
      6. Real Estate
      7. Launch • Locate • Grow
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  3. Government

    1. City Manager
    2. Assistant City Manager
    3. Administrative Calendar (PDF)
    4. Election Results
    5. Budget
    6. City Code
    7. Council
      1. How to Speak at a Council Meeting
      2. Mayor Renée Turk
      3. Vice Mayor Anne Marie Green
      4. Byron "Randy" Foley
      5. Hunter Holliday
      6. John Saunders
      7. Agenda Portal
    8. Boards & Commissions
      1. Planning Commission
      2. Board of Building Appeals
      3. Board of Equalization
      4. Board of Zoning Appeals
      5. Economic Development Authority
      6. Community Policy & Management Team
      7. Agenda Portal
    9. General Information
      1. Schools
      2. Voter Registration
      3. Request Information Via the Freedom of Information Act (PDF)
      4. Privacy Policy
    10. 2020 Census
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  4. Business

    1. Business Resources
      1. Commissioner of the Revenue
      2. Economic Development
      3. Permits
      4. Taxes
    2. Community Development
    3. Engineering
    4. Planning & Zoning
    5. Utilities & Services
      1. Broadband Authority
      2. Dumpster
      3. Electric
      4. Solid Waste Disposal
      5. Water & Sewer
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  5. Departments

    1. Animal Shelter
      1. Are You Ready to Adopt
      2. Get Involved
      3. Animal Control Services
      4. Lost & Found
    2. Building Inspections
    3. City Manager
    4. Civic Center
    5. Commissioner of the Revenue
      1. Personal Property
        1. Assessment Procedures
        2. Car Tax Reform
      2. Yard Sales
      3. Real Estate Tax Freeze
      4. Veterans Tax Relief
      5. Income Taxes
      6. Business Tax
        1. Online Registration & Filing Portal
        2. Forms
        3. Payment Portal for Business Tax
        4. Business Tangible Property, Machinery & Tools Tax
        5. Out of Area Contractors
        6. Business Tax Estimation Calculator
        7. Business Closure
    6. Commonwealth's Attorney
      1. Victim Witness Program
        Victim Survey
    7. Communications
      1. Branding & Logos
      2. Freedom of Information Act Requests
      3. FOIA Rates
      4. Privacy Policy
      5. Salem Magazine
    8. Community Development
      1. Building Inspections
        1. Application Process
        2. Board of Building Appeals
        3. Forms
        4. Guidelines
        5. Inspection Types
        6. Permits
        7. Pool Requirements
        8. Demolition Requirements
        9. Permit Application Requirements Residential Structures
      2. Code Enforcement
      3. Engineering
        1. Applications/Permits
        2. Greenways
        3. Stormwater Information
          1. Construction
          2. Illicit Discharge
          3. Program Information
          4. Public Education
          5. Stormwater Comment Form
          6. Stormwater Enterprise Fund Committee
        4. Resources
        5. Projects
      4. Geographic Information Systems (GIS)
      5. Maps, Monuments & Benchmarks
        1. City Vertical & Horizontal Benchmarks
        2. Roanoke County Subdivision Plats
        3. Salem Subdivision Plats
        4. Tax Maps
        5. Tax Exempt Map
      6. Planning & Zoning
        1. Board of Zoning Appeals
        2. Downtown Plan
        3. Fence Height Limits
        4. Flood Zones
        5. Forms
        6. Planning Commission
        7. Site Plan Review
        8. Signs
      7. Comprehensive Plan
        1. What is a Comprehensive Plan
        2. “Back to the Future” - Our Mission
        3. Surveys and Public Meeting Recaps
        4. Questions? Contact Us!
      8. Subdivisions
      9. Permits
      10. East Hill Cemetery
    9. Economic Development
      1. Business Resources
      2. Available Property
      3. Major Employers
      4. Economic Development Authority
      5. Zoning Map (PDF)
      6. Salem Economic Development Strategic Plan 2023-2028
      7. Mural Grant Program
    10. Electric
      1. Obtain Electrical Service
      2. Report a Problem
      3. Rates
      4. Service Standards & Information
        Underground Electric Power
      5. Tips & Information
    11. Engineering
    12. Farmers Market
      1. Current Vendors
      2. EBT/Snap
      3. Become a Vendor
    13. Finance
      1. Financial Reports
      2. Annual Budgets
      3. Purchasing
      4. Utility Billing
        1. Bank Draft Information
        2. Budget Billing Program
        3. Irrigation Billing Information
        4. Sample Bill
        5. Terms & Charges
        6. Water Leak Information
        7. Customer Utility Usage Portal
        8. Disconnection Policy for Nonpayment
        9. Política de desconexión por falta de pago
      5. Utility Collections
      6. Bid Opportunities
      7. Fees & Taxes
      8. Disconnection Policy for Nonpayment
      9. Política de desconexión por falta de pago
    14. Fire - EMS
      1. History
      2. Stations
      3. Technical Rescue
      4. HazMat Team
      5. Honor Guard
      6. Fire Marshal
        Open Burning
      7. Emergency Medical Services
      8. Training Division
      9. Public Education
      10. Safety Tips
        1. Fire Extinguishers
        2. Smoke Detectors
        3. In the Home
        4. Tips for Seniors
        5. Bike Safety for Kids
        6. Natural Disasters
      11. Recruitment
      12. Request for Services
      13. Pay a Bill Online
    15. Human Resources
      1. Employee Benefits
      2. Risk Management
      3. Job Openings
    16. Library
      1. Summer Reading Challenges
        1. Summer Reading Challenges 
        2. Kids! Summer Reading Challenge
        3. Teens! Summer Reading Challenge
        4. Summer Reading Challenge for Adults
        5. Featured Summer Events
      2. eBooks & More
      3. Account & Catalog
      4. Events Calendar
      5. Research
      6. Youth Services
        1. Barks & Books
        2. Youth Book Clubs
      7. Friends of Salem Library
        1. Donate to the Friends of Salem Library
        2. FOSL Membership Form
        3. Meeting Minutes
        4. Newsletters
        5. Email the Friends of Salem Library
      8. Contact Us
      9. About Us & Policies
        1. Local History
        2. Policies
        3. Library Children's Garden
        4. Obtain a Library Card
      10. Library Programs
        1. Information for Older Adults
          1. Healthy Aging Resources
          2. Resilient Library Newsletter & Aging In Place Workbook
        2. Library Book Clubs
        3. Seed Library
      11. Services
        1. Computer Classes
        2. Interlibrary Loans
        3. FAX, Internet & WiFi
        4. Tax Forms
        5. Reserve Meeting and Study Rooms
        6. Mobile Printing
        7. Salem Public Library Visit Request Form
        8. Salem Library Sponsored Program Proposal
      12. Special Collections
        1. Musical Instruments
        2. Birding and VA State Park Nature Backpacks
        3. Telescope
        4. Tablets
        5. Portable CD Player
      13. Resources for Older Adults
    17. Parks & Recreation
      1. Salem Half Marathon
      2. Community Activities
        1. Adult Programs
        2. Summer Camps
        3. Health and Fitness
        4. Great Beginnings
        5. Trips
        6. Youth / Teen Programs
      3. Tournaments / Nationals
      4. Athletic Fields
      5. Athletics / Sports
        1. Youth Sports
        2. Adult Sports
        3. League Schedules
        4. Rules & Policies
        5. Summer Camps
      6. Complexes
        1. Moyer
        2. Kiwanis
        3. Spartan Field
      7. Parks
      8. Pickleball Courts
      9. Greenways
      10. Special Events
      11. Senior Center
      12. Municipal Golf Course
      13. Salem Bike Route
    18. Planning & Zoning
    19. Police
      1. Forms
      2. News & Information
        1. Instructional Videos & Links
        2. Amber Alerts
        3. Disaster Planning
        4. Crime Reports
        5. Arrest Reports
      3. About Us
      4. Divisions
        1. Patrol Division
        2. Detective Division
        3. Services Division
        4. Communications Division
        5. Animal Control
      5. Accreditation
      6. Serving Salem
        1. Cardinal Academy
        2. D.A.R.E.
        3. Explorers
        4. Citizens Academy
      7. History of Salem PD
        Fallen Officers
      8. Recruitment
        1. Selection Process
        2. Apply Now
        3. Disqualifiers
        4. Compensation
        5. Today At Salem Police
        6. Career Opportunities
      9. Smart911
    20. Purchasing
    21. Real Estate
      1. Assessment Information
      2. Important Dates
      3. Property Search
      4. Recent Property Sales Information
      5. Land Book: Effective July 1
      6. Forms
      7. Income and Expense Portal
      8. Triennial Application
      9. Appeals
      10. Staff Directory
      11. Real Estate Tax Freeze
    22. Registrar's Office
      1. Electoral Officials & Related Resources
      2. Board Minutes
      3. Election Schedule
      4. Become a Pollworker
      5. Salem Representatives
      6. Election Results Archive
      7. Where to Vote
    23. Rescue Squad
      1. History
      2. Officers
      3. Volunteer
    24. Sheriff's Office
      1. Administration
      2. History
      3. Citizen Survey
      4. Juror Homepage
        1. COVID-19 Screening Questionnaire
        2. Juror Absence Request Form
      5. Court Security
      6. Civil Process
      7. Speaker's Bureau
      8. Accreditation
      9. Community Relations
      10. Awards & Commendations
      11. Jury Handbook
      12. Eviction Handbook
      13. Levy Handbook
      14. Safety Information
      15. Annual Report
    25. Street & General Maintenance
      1. Our Divisions
        1. Building Maintenance Division
        2. Fleet Management Division
        3. Landscape Management
        4. Sanitation Division
        5. Street Division
      2. Holiday Garbage Collection Schedule
      3. Bulk Collection Policy
      4. Litter Collection Map
      5. Leaf Collection Policy
      6. Recycling
      7. Household Hazardous Waste
      8. Policy For Disposal Of Unregulated Sharps
      9. Commercial Dumpster Service
      10. Forms
      11. Report a Problem
      12. Longwood Park Pollinator Habitat & Native Plant Garden
      13. Neighborhood Food Forests
    26. Technology Systems
      Privacy Policy
    27. Treasurer
      1. Tax Payment Options
      2. Judicial Sales
      3. Dog & Cat Licenses
      4. Mortgage Company
    28. Utility Billing
    29. Utility Collections
    30. Water & Sewer
      1. Water Operations
        1. Source Water Protection
        2. Hydrant Flow Testing
      2. Wastewater Operations
        1. Consent Order
        2. Inflow & Infiltration
        3. Sewer Backups & Overflows
        4. Fats, Oils & Grease (FOG)
        5. Pretreatment
      3. Water Rates
      4. Sewer Rates
      5. Connection & Availability Fees
      6. Miscellaneous Fees
      7. Water Loss Information
      8. Licensure & Awards
      9. Irrigation Information
      10. Fun for Kids
      11. Building Inspections
      12. Water Quality Reports
      13. Report a Problem
    31. Zoning
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  6. Community

    1. Animals
      1. Animal Shelter
      2. Salem Dog Park
      3. Get Your Pet Licensed
    2. Downtown
      1. Downtown Plan
      2. Visit Salem
      3. Parking Locator
      4. Downtown Revitalization
    3. General
      1. Election Results
      2. Taxes
      3. Parks & Recreation
      4. Voter Registration
    4. Public Safety
      1. Police
      2. Fire
      3. Sheriff
      4. Salem Alert System
      5. Commonwealth's Attorney
      6. Salem Circuit Court
      7. Salem General Court
    5. Schools
      1. Roanoke College
      2. American National University
      3. Salem City Public Schools
    6. Services
      1. Property Search
      2. Recycling
      3. Trash Collection
      4. Electric
      5. Water & Sewer
      6. Library
    7. Tourism
      1. Visit Salem
        1. About Salem
          1. Demographic Information
          2. Directions
          3. Greenways
          4. History
          5. Love Sign
        2. History
        3. Love Sign
        4. Directions
        5. Accommodations
        6. Chamber of Commerce
        7. Calendar of Events
        8. Historic Tour
        9. WebCams
      2. Play in Salem
        1. Parks & Recreation
        2. Athletic Facilities
        3. NCAA Tournaments
        4. Salem Golf Course
        5. Roanoke Valley Greenways
      3. Local Attractions
        1. Salem Fair
        2. Civic Center
        3. Salem Historical Museum
        4. Farmers Market
        5. Salem RidgeYaks
      4. McAfee Knob Trailhead Shuttle
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  7. Feature Links

    1. Cardinal Criminal Justice Academy
      1. Training
        1. Calendar
        2. Entry Level Class Schedules
        3. Training Courses
        4. Forms
        5. Prepare for Basic Academy
        6. Non-Member Agency Tuition
        7. Where To Stay
      2. Policies
        Academy Dress Policy
      3. More Info
        1. Informational Links
        2. Legal Issues
      4. About Us
        1. Member Agencies
        2. Academy Staff
        3. Directions
        4. Letter From Director
        5. Contact Us
      5. Academy Login
    2. Salem Championships
      1. Chance Crawford
      2. USA Softball
        1. Hotels
        2. Fields
        3. Register Now
      3. NCAA
      4. State Champions
      5. Salem-Roanoke Baseball HOF
    3. Visit Salem
      1. Shopping
        1. Antiques
        2. Breweries
        3. Downtown-Businesses
        4. Specialty
      2. Outdoors
        1. Golf
        2. History
        3. Parks
        4. Trails and Walks
      3. Events
      4. Where to Dine
        1. 2025 Restaurant Week
        2. American
        3. Bar
        4. Bakery
        5. Casual Restaurant
        6. Cafe and Coffee Shops
        7. Downtown
        8. Ethnic
        9. Fast Food
        10. Fine Dining
        11. Ice Cream
        12. Pizza
      5. Where to Stay
      6. History
        1. Downtown Through the Years
        2. Historic Broad Street District
        3. Downtown 1873 Map
        4. Salem Historic Sites
        5. Historic Walking Tour
    4. Salem Fair
      1. Fair Info
      2. Schedule
      3. Free Shows
      4. Wristband Specials
      5. Exhibitors
      6. Blue Ribbon
      7. Midway Map
      8. Hotel Info
    5. Salem Civic Center
      1. Info
        1. About Us
        2. Planning & Seating
        3. Annual Events
        4. DMV Connect
        5. Fields & Stadiums
        6. Directions
        7. Staff Directory
        8. Clear Bag Policy
      2. A-Z Guide
      3. Contact
      4. Catering
      5. Meetings
      6. Email Signup
      7. Dining & Lodging
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