Privacy Policy

Thank you for visiting the City of Salem, Virginia website. Your privacy is very important to us. Simply stated, our policy is to collect no personal information about you when you visit our website unless you affirmatively choose to make such information available to us.

When you visit our website, our Web server automatically recognizes only the Internet domain and IP address from which you accessed our website. This information does not result in the identification of your personal e-mail address or other personal information.

In addition, we gather information regarding the volume and timing of access to our website by collecting information on the date, time and website pages accessed by visitors to the website. We do this so that we can improve the content of our website, and this information is not shared with other organizations. Again, only aggregate information is collected, and individual visitors' personal information is not identified.

If you choose to share personal information with us - sending us a message or filling out an electronic form with personal information - we will use the information only for the purposes you authorized. Some of the information may be saved for a designated period of time to comply with Virginia’s archiving policies, but we will not disclose the information to third parties or other government agencies, unless required to do so by state or federal law. And if we are required to disclose information about you by law, we will make every effort to notify you of the disclosure in advance.

E-mail addresses may be public records under the Virginia Freedom of Information Act. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this website. Instead, contact the City by phone or in writing. The general phone number for the City is (540) 375-3000 and the mailing address is 114 N. Broad St., Salem, VA 24153.