Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Water & Sewer - Emergencies
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Water & Sewer - Emergencies
Please immediately follow the instructions here to mitigate the backup as quickly as possible. If the backup is affecting multiple properties, please call 540-375-3029.
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Water & Sewer - Emergencies
Please contact the Water Department at 540-375-3029 to have the water shut off until the repair can be made. Salem attempts to repair water main breaks as soon as they occur. If the leak is on private property, it will be the property owner's responsibility to repair the leak.
For more information, refer to our section on Water Loss